Chief Operating Officer
7007 Winchester Circle, Suite 200
Boulder, CO 80301
Phone: (720) 406-1839
Fax: (303) 926-1680
The websites www.trainingpeaks.com, www.bestbikesplit.com, and TrainingPeaks mobile applications, (hereinafter "the Site") is owned and operated by TrainingPeaks, LLC ("TrainingPeaks," "we," or "us"). The Site provides web and mobile applications, online training programs, and other training services offered by TrainingPeaks (the "Services").
TrainingPeaks recognizes the importance of protecting the privacy of our customers and the users of the Site. However, some uses of such information are required for us to conduct legitimate business by providing information of interest our customers and the users of the Site.
Except as expressly identified below, we do not disclose a user's personal data to any third-party for such third-party's direct marketing purposes. Thus, under California Civil Code Sections 1798.80-1798.84, TrainingPeaks has no obligation to a California resident to provide further information regarding Owner's use of the California resident's personal data.
Except as expressly identified below, we do not disclose a user's personal data to any third-party for such third-party's direct marketing purposes.
If you have subscribed to use the Site in order to obtain the Services, we collect, store and process your Personal Data out of a contractual necessity in order to provide you the Services.
In certain cases, we may store and process your Personal Data in order to comply with TrainingPeaks' legal obligations for record keeping and other compliance with laws or regulatory compliance.
The Personal Data we hold about you is processed by us on the basis of our legitimate interests in providing the Services. Based upon the type and amount of data we collect, we have made a determination that our legitimate interest in using such Personal Data is not outweighed by any detriment to you.
Through your use of the Services, we may collect the following "Personal Data" from you if you choose to provide it, including:
We do not collect any more Personal Data from you than what we have determined is needed for us to provide the Services or that you have decided to share with us to more personalize the Services, and to comply with applicable laws.
Peaksware is not a healthcare provider or a business associate of any healthcare provider and is not subject to the privacy rule of the health information portability and accountability act of 1996 (hipaa).
We may use Analytical Information to improve the performance or layout of our website; to develop new services and ideas; to target advertisements to you on the websites of others, and to better administer and troubleshoot our systems. Specific uses include:
We may use Contact Information, User Data, Third Party Data and other Personal Data to provide you the Services on the Site; to evaluate and improve the Services; to fulfill your requests for information; and to contact you about TrainingPeaks products or services and those of our affiliates, based on the preferences you have indicated.
We provide you the opportunity to consent to receive commercial email from us related to the Services or information that we deem you may be interested in when you seek more information from us. We will give you the opportunity to "opt out" of receiving any unsolicited information from us or to limit the unsolicited information you receive from us to information regarding the Services or information you specifically request or information we determine you may find useful as a result of your use of the Site.
We will store your information for as long as you have an account with TrainingPeaks. We may keep records of transactions with you for a period of up to seven (7) years to comply with the IRS requirements.
TrainingPeaks uses "cookies," a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons and embedded scripts) to help provide you a better, more personalized user experience.
The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact many of our websites' features.
We use the following cookies:
|Cookie Name||Cookie Category||Purpose|
|TPAUTH||Strictly necessary||Used to authenticate and track a logged-in user throughout our website and applications.|
|Google Analytics||Analytical/Performance||Used to track user activity over different browsing sessions.|
|AdRoll||Targeting||Used to track your use of the website and to send you targeted ads on the website or third-party website based upon the pages you have visited.|
|Mixpanel||Analytical/Performance||Used for event tracking to monitor user behavior.|
|Google Tag Manager||Analytical/Performance||Used for event tracking to monitor user behavior.|
|Targeting||Used for advertising and retargeting through Facebook.|
We also allow third parties to place cookies on your device through the Services to:
The use of third-party cookies is not covered by our Privacy Notice. We do not have access or control over these cookies. If you continue to use our websites, we will assume you agree to the use of these cookies.
Some internet browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the "Do Not Track" signal, the Site does not currently interpret, respond to or alter its practices when it receives "Do Not Track" signals.
Under the GDPR, you have the following rights related to TrainingPeaks use of your Personal Data.
To exercise any of your rights above, please contact TrainingPeaks at firstname.lastname@example.org or 7007 Winchester Circle, Suite 200, Boulder, CO 80301. If you choose to exercise any of your rights listed above, it may affect your ability to use the Site, as the operation and functionalities provided on the Site may require the use of your Personal Data.
You may review and approve the Contact Information about you that was stored in our database and obtained through your use of the Site. Upon your written request, we will remove that information from our database or change or correct personal data that you state is erroneous within applicable regulatory or other legal requirements. You should understand, however, that information about you in our database might come from a number of sources.
We will take reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction of your Personal Data, taking into due account the risks involved in the processing and the nature of the personal data. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.
In compliance with the Children's Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, the Site does not collect information from children under 16 years of age, and we do not intentionally collect information from persons under sixteen (16) years of age. Use of the Site is limited to users that are sixteen (16) years of age and older. By using the Site, you represent that you are sixteen (16) years of age or older.
We reserve the right to change, modify or otherwise update this policy at any time. These changes or updates will be effective immediately. We may provide you notice of such changes when they are material, such notice may be given by posting on the Site, by electronic or conventional mail or by any other means by which you obtain notice of the changes or updates.